EHSS

EHSS

Emergency Response: How to Detect a Gas Leak?

In its natural state, natural gas is odorless. However, for safety reasons, a substance called Mercaptan is added to give it a distinctive smell similar to rotten eggs or sulfur

Signs of a Leak to Watch For:

• Smell: A strong, rotten eggs/sulfur-like odor.

• Sound: An unusual hissing or whistling sound near pipeline routes.

• Sight: Unexpected dust/mist clouds, bubbles in standing water, or patches of dead/withered vegetation near the pipeline path.

If you suspect a leak, call our 24/7 Emergency Hotline immediately:

+966 508123232

Infrastructure Protection: "Call Before You Excavate"

The integrity of our natural gas and fiber optic networks is vital for the safety and stability of the entire Dammam Second Industrial City. Any damage to these lines poses a severe risk, including gas leaks, fires, explosions, or a complete disruption of supply to the region.

Before commencing any excavation, we are committed to providing the necessary

technical support to ensure safe execution:

• Pre-coordination: You must contact us at +0558211106 at least one week before starting any digging or excavation work.

• Field Support: We will dispatch a specialized engineer to your site to precisely locate and mark gas pipelines and fiber optic routes.

• Route Mapping: We will provide you with a map of buried assets to ensure your project proceeds safely.

In line with our commitment to protecting the community and the environment, any party responsible for damaging the network will bear all resulting repair costs. Furthermore, the responsible parties may face costly legal action if the damage results in personal injury or property loss, ensuring we maintain the highest safety standards for our clients, employees, and stakeholders.

Even after locations are marked, it is essential to follow our safety guidelines and correct excavation methods throughout the duration of your project.

Industrial Facility Readiness

Safety is a shared responsibility. We recommend implementing the following practices within your facility:

• Awareness: Ensure all employees are trained to recognize the distinct smell of natural gas.

• Excavation Guide: Review our approved " General Trenching and Excavation Rules" to ensure full compliance with engineering standards.

• Emergency Contacts: Post emergency numbers (Civil Defense, Ambulance, and East Gas) prominently near every telephone in your facility.